Often, we are confronted with the rudeness and shamelessness of the medical staff, because when we go to the hospital we often have health problems, we are weakened and do not want to make a fuss.
In this article I will share with you about how to behave in similar situations.
The doctor for us most often seems kindDoctor, so he taught us in children's fairy tales, and only to the doctor we trust the most precious thing that we have and what one can not buy for any money, our health. But unfortunately in the adult real world, it happens that good doctors are not in the mood and break down on their patients. What to do when an employee of a health care facility, be it a doctor or a nurse, treats you rough, rude or mocking? The main thing in no case be silent and do not leave such behavior without an appropriate reaction. Although it happens that because of poor health, there is no strength for anything, then just remember the name of the rude one, and you will complain when your health improves. Because your silence in response to rudeness encourages shameless doctors to manifest rudeness toward patients.
The simplest thing to do in such cases,It is to apply with a written complaint to the head physician, and duplicate your appeal in the book of opinions and suggestions of this hospital. If your complaint is not properly answered or you are confronted with rudeness of the head physician or the head of the department, then in such case write a complaint to the Ministry of Health, at the address: Moscow Rohmanovsky Lane house 3 index 127994 GSP-4. And it is better to apply through the official website to the public reception hall, there fill in the form of sending the appeal, in accordance with the order of treatment and consideration of complaints, which can be read in the same place. Any of your requests through the website will be considered in accordance with the procedure for considering citizens' applications, according to which you will be reported in writing about how your complaint was reacted and what measures were taken.
Doing this, you will not joinIn the scandal and squabble, you'll save your nerves, but you will also beat the rude offer to behave in a similar way with the patients in the future, among whom you may be, your relatives and friends.
In conclusion, I want to wish you only kind and polite doctors and excellent health.