There is a kind of viruses, like SMS-banner.
It can block the entire computer system, including access to a safe mode. And it happens that you delete it, and with it disappear all the shortcuts and even the taskbar on the desktop.
The virus delivers many problems with this behavior.
How can you fight it?
You will need
- PC, AVZ program, flash drive
If you press Ctrl-Alt-Delete, you will see all the processes that occur on your system. There you can detect the presence of malware Sms-bannera. So you will find out where the whole process of banner-extortion goes.
You can use the Starter utility. This program will indicate the place of existence Sms-bannerBut in the system. To uninstall, restart the computer and set the work in safe mode. During boot, press F8 and go into safe mode. So the virus can not start.
Next, look for the location on the computer that the Starter utility specified. In the specified folder, delete everything. Restart the computer.
There are such Sms-bannerS, which can not be tracked using the Starter utility. Then you need to contact AVZ. Download this program. Then write to the disk or USB flash drive.
While turning on the computer, press F8. Choose "safe mode with command line support." In the window enter "explorer". Press enter.
Open "My Computer" and launch a USB flash drive or disk with AVZ. Start the test. The virus completely disappears. All work in a safe mode is performed as administrator.
You can also use the official services from Kaspersky and DrWeb. To get the unlock code on the Kaspersky website, go to http://support.kaspersky.ru/viruses/deblocker.
Then in the field "Phone or account number" enterNumber on which the system asks to put money or send a message. Click on the button "Get unlock code". The system will give you the code to unlock your computer.
With the Doctor Web site everything is the same. Go to the site http://www.drweb.com/unlocker/index. Next, enter the data in the "Number" and "Text" fields,Which requires you to send the system in a message. Click on the button "Find code". The system will give you the appropriate unlock code. You can also use the code search for the image. Below the data entry there is a slide show of pictures on which the screenshots of the computer lock are displayed. If there is a similar picture on yours, then click there. The system will give out the unlock code.