The first meeting of the psychologist-consultant and the client is a fundamental part of the whole consultation process.
The effectiveness of further meetings can depend directly on how the first conversation will start.
Start a meeting with a friendly handshake. This will show the client your willingness to start effective interaction.
Introduce yourself first and then find the name and the name of the client. At the beginning of counseling is not to know too much unnecessary information.
Create a customer's security environment. Most often a person comes to a counselor with a sense of fear and excitement.
Take on the role of the active side. Try to ask the first questions concern the client. Avoid questions with ambiguous answers, it may cause the client to a standstill.
Familiarize yourself with the structure of the client consultation process. At the very beginning decide the time frame.
Ask the client on whose initiative he went to the reception. It is necessary to find out the feasibility of meetings.
Show the customer that each of your meeting can bring huge benefits.
Encourage all forms of customer transparency. No one but can not solve the problem but himself.