Facial expression and body movement can convey much more information than verbal contact.
Consultant psychologist need to know about human nonverbal reactions in time to respond to them.
Create an environment in the office, so the client can see you entirely. He should see your availability, predisposition.
Importantly, in what position you are sitting. Try to avoid crossing arms and legs.
When you start to talk, try to lean slightly toward the client. This posture says about belonging, attention consultant.
Most look the customer in the eye, but do not forget to pause. Some people eye contact can seem daunting, depressing.
Behave relaxed. Try to avoid manipulating the objects in their hands, it can tell the client about your excitement.
Calculate the space so that the distance between you and the client did not violate the intimate space of each.
Sometimes it Fill customer nonverbal regulators: nodding his head, swings hands, smile.
Avoid unnecessary touching during a counseling session. Tactile contact is more appropriate to clients who have experienced the loss of a loved one.
Try an indulgent treat skin reactions. If you see that the client is flushed, it is not necessary to stress this. You can also pause or move the subject.
Watch for the customer unconscious reactions. For example, manipulation of the ear lobe means boredom and biting lips - excitement.